Privacy Policy
Last Updated: March 9, 2025
Soft Cognition LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our AI services.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Sign up for our newsletter
- Contact us through our contact form
- Use our AI services
- Participate in promotions or surveys
This information may include:
- Name
- Email address
- Business information
- Phone number
- Payment information
Usage Data
We automatically collect certain information when you visit, use, or navigate our website or services. This information may include:
- IP address
- Browser type
- Operating system
- Pages visited
- Time and date of your visit
- Time spent on pages
- Device information
AI Service Data
When you use our AI services, we may collect:
- Content you upload for processing
- Interactions with our AI tools
- Generated outputs and results
- Usage patterns and preferences
How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, operate, and maintain our services
- Improve, personalize, and expand our services
- Understand and analyze how you use our services
- Develop new products, services, features, and functionality
- Communicate with you about updates, security alerts, and support
- Process transactions and send related information
- Prevent fraudulent transactions and monitor against theft
- Respond to your inquiries and provide customer support
- For other purposes for which we obtain your consent
How We Share Your Information
We may share your information with:
- Service Providers: Third-party vendors who perform services on our behalf (e.g., payment processing, data analysis, email delivery, hosting services)
- Business Partners: With your consent, we may share your information with our business partners to offer you certain products or services
- Legal Requirements: If required to do so by law or in response to valid requests by public authorities
- Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition
- With Your Consent: We may disclose your information for any other purpose with your consent
Data Security
We use administrative, technical, and physical security measures to protect your personal information. However, no system is completely secure, and we cannot guarantee the absolute security of your information.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information, including:
- Right to access your personal information
- Right to correct inaccurate information
- Right to request deletion of your information
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Email: privacy@softcognition.com
Mail: Soft Cognition LLC, 5900 Balcones Drive STE 100, Austin, TX 78731 USA